The second-hand marketplace Members Voice Displeasure About Size Updates
Shoppers are voicing their frustration after an update resulted in listings displaying inaccurate size information.
This online marketplace has updated its measurement guidelines for women's and children's clothes failing to inform every member regarding the update.
Social Media Backlash
Countless users and merchants are expressing on platforms saying Vinted listings now show a different size category compared to what was initially listed due to the recalibration.
The company said the new system was more in line with comparable marketplaces.
The platform has recommended to examine their items and manually change the size where appropriate, which has left users frustrated.
Sizing System Changes
Previously, the measurements included numerical and alphabetical indicators, such as S/8 or M/10.
The updated approach includes a letter and a range such as S/UK 8-10.
For certain items, the measurements have been reclassified - like an L measurement was formerly size 12 but now shows as UK 16-18.
User Stories
Frankie Bridger, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
Another user, based in Glasgow, said garments she listed with size 14 tags were displaying on the service as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she said.
Necessary Adjustments
Charlotte Lunn, based in Derby, explained she became annoyed due to the update requiring manual adjustment the sizing for "all her products".
"For me this is particularly frustrating, as I'm chronically ill and Vinted sales have been crucial following partial earnings loss," she explained.
Platform Context
The platform boasts over 100 million shoppers, with 18 million British users.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This represents another occasion where an unanticipated change within the service has received backlash: previously, the platform withdrew an update concerning shipment methods following member complaints.